Cascade Health Alliance 

How can patients access copies of their medical records? DrOwl helps you access, organize, and understand your complete healthcare history. With our app, simplified versions of your medical records like lab results and diagnoses can be accessed with the tap of a finger.

How to Get Your Health Records: A Step-by-Step Process

1. Contact the medical office or clinic that provided care.
2. Visit the provider’s patient portal site and create an account.
3. If the provider doesn’t use a portal, you may need to fill out an online form.
4. Once the provider processes your information, they’ll send digital copies of your records via email.
5. In rare cases, medical records are sent through the regular mail or must be picked up in person.

Digital records can often be accessed immediately. However, providers have from 30 to 60 days to fulfill patient requests according to federal law.

How Can DrOwl Improve Your Understanding of Health Records?

DrOwl lets patients organize their medical records digitally, but what else can our app do? Thanks to a specialized AI tool, DrOwl can also explain the confusing terms and jargon often found in health records.

Because records are created by healthcare staff for other medical professionals, patients struggle with understanding lab results, hospital summaries, and other documents. Our app takes this data and converts it into language you can understand.

You have a right to your medical records and you deserve to know what they say about you. Create a DrOwl account today to get started or visit the website to learn more.