To start a telemedicine visit with one of DrOwl’s telehealth doctors, you will need to start by syncing your medical records so that your telehealth doctor can see your medical history.
To sync your medical history, go to your DrOwl homepage on the app, and click on access records. Then choose if you’d like to sync your medical files from Medicare/Medicaid or one of over 7,200+ medical providers throughout the U.S. by clicking on where you’d like to sync your medical records.
To sync your medical records from Medicare/Medicaid:
Tap access records to bring up the choices of where you can sync your medical records from including Medicare/Medicaid.
Go to the Medicare/Medicaid records choice under the search bar at the top of the access records page and click on it to choose to sync those medical records to DrOwl.
You will then be asked to sign in to cms.gov (account.mymedicare.gov) to log into your Medicare/Medicaid account. Put in your username and password and then click on the green login button.
You will then be asked to sign in to cms.gov (account.mymedicare.gov) to log into your Medicare/Medicaid account.
If you don’t have an online CMS.gov (Medicare/Medicaid) account, click on the blue create an account now to create one.
Once you’ve put in your user name and password, click on the green login button at the bottom of the page, choose the DrOwl privacy option that you would like, and click on the green allow button at the bottom to finish signing in to Medicare/Medicaid and syncing your medical history to DrOwl.
If you don’t have an electronic CMS (Medicare/Medicaid) account, click on the blue “create an account now” link at the top of the “CMS.gov” log in page to create one.
You will then be asked to fill out the Medicare/Medicaid online form to create an account.
Please note that you will need to keep your red, white, and blue Medicare card handy when you fill out the form because you will need the Medicare number, and coverage start dates for the form.
To fill out the electronic “create account” form, add in your Medicare number, name, email, date of birth, zip code or city, and Part A coverage start date to create your CMS (Medicare/Medicaid) online account.
Once you’ve created your account, follow the steps outlined above at the start of this question/answer to sync your Medicare/Medicaid records to DrOwl.
To sync your medical records from one of over 7,200+ medical providers throughout the U.S.:
Click on access records to bring up the choices of where you can sync your medical records from, and then type the medical providers’ name that you would like to sync your medical records from in the search bar up at the top of the access records page.
Once you’ve found your medical provider, click on their profile, and follow the steps to sign in to your account to sync your medical files.
Please note that DrOwl uses a platform called “1up.health” to securely sign in to your account at your medical providers. Once you’ve signed in you will be asked for permission to sync your account. Follow through the steps to complete the process and securely sync your medical records to your DrOwl account.
Once you’ve signed into your medical provider, return to your DrOwl profile and click on “Start Telemedicine Visit” to start your telemedicine call.
You’ll then be asked about your visit and given an update of when your call will begin.
Please note that you can also add family members or caregivers to the call so they can be a part of important medical conversations regardless of location or time zone.*
*Telemedicine is available in select areas with more being added all the time.