ACE Medical Group

Patients of ACE Medical Group may wish to see their personal medical records to keep track of their medications, treatments, lab tests, and more. In this case, patients must request their records from the provider directly, who will then transfer a paper or digital copy once the patient’s identity is confirmed.

There are rules in place that ensure you can access your personal healthcare records, but the process of doing so is often easier said than done. There’s a more convenient alternative, however, which provides immediate access to medical records, and that’s DrOwl. Thanks to our innovative app, you can review your personal medical information anytime you see fit. All you need is a compatible mobile device and internet connection.

How Can You Access Medical Records From ACE Medical Group?

Some clinics and hospitals use online portals, which patients can access with unique usernames and passwords. In absence of an online portal, patients must contact the provider directly and request a copy of their information.

If you’re a patient of ACE Medical Group and would like to access your health information, the following steps can help:

  • Contact the provider and ask if they use a request form for medical records
  • Fill out the form with the relevant information (name, address, phone number, copy of identification, etc.)
  • If the provider doesn’t have a form, draft a letter with any relevant information
  • Make a copy of the letter for your own records

All patients have the right to receive their own medical records. Parents and guardians can also request records on behalf of their children, while authorized caregivers can also make requests for others. In the case of caregivers, the person would need a signed letter from the patient to proceed.

How Long Does It Take to Receive Medical Records?

Laws stipulate that patients must receive healthcare information in a certain timeframe. In many cases, providers have 30 to 60 days to comply with requests. In the event a provider does not comply or does not transfer information in a timely manner, patients are encouraged to contact their state’s health departments for assistance.

Is There an Easier Way to Access Important Medical Information?

Efficient access to personal medical information is important for patients to remain informed, but it can also help pinpoint and remedy any errors in your records. Here at DrOwl, we want patients to be empowered to play a greater role in their health, and our innovative medical app makes it possible.

By creating an account with us, you’ll be able to access your medical record digitally. As you visit new doctors and providers, they can update your digital record with new information. DrOwl also offers the following helpful features:

  • Patient Snapshot summarizing your medical record
  • Medication reminders
  • Personal Health Search Engine to help you easily find specific info
  • Chat and messaging features for doctors and caregivers

We understand that patient privacy is a major concern these days, but you can rest easy knowing that DrOwl is fully compliant with the Health Insurance Portability and Accountability Act (HIPAA). Create an account today to get started or contact us to learn more.